Refund policy

You can always contact us for any generalized questions at ellebee136@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products i.e., body butters, body bars, or body soap). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
All sales are final. If you have any questions regarding products, please feel free to email me and I will respond as quickly as possible. 

Refunds
Unfortunately, due to the nature of the products, all sales are final at this time.